SteamZone

Privacy Policy

Last updated: January 11, 2025

1. Introduction

SteamZone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address)
  • Account credentials and profile information
  • Payment information and transaction history
  • Communication records (support tickets, messages)

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referral sources and search terms

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and deliver purchased accounts
  • Communicate with you about your orders and account
  • Provide customer support and respond to inquiries
  • Improve our website and services
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your consent or at your direction
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger
  • With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

7. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request data portability

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: